Returns

 

Hey USA!! In the unlikely event that you're not happy with your purchase, you can simply return the items to us within 14 days of the date of dispatch, in its original, brand new and saleable condition, with all labels and tags attached for a refund.

We have now improved our return process to make it super easy for our customers and to offer the best return prices via the worldwide brand Rebound.

 

START YOUR RETURN

HOW MUCH WILL IT COST?

A simple flat rate of $16.80.

The parcel will be returned to us via USPS. Return parcels will arrive back to us within 7/10 days, this is also a trackable service. Just click the button below and you're on your way!

IF YOU NEED A LITTLE MORE HELP FOLLOW THE INSTRUCTIONS BELOW

Please only return the items you have specified via the portal, as this may cause issues with your return order been processed.

 Return instruction

 Click our return portal here: https://motelrocks.intelligentreturns.net/main/landing

  1. Enter your order number and email address OR telephone number. Please enter everything exactly as it appears on your order confirmation.
  2. Choose which item(s) you are wanting to return and why.
  3. Then confirm your personal details are correct.
  4. Choose the shipping service you would like your order to be return with.
  5. Select your preferred payment method and then enter your account details.
  6. Once confirm please print your postage label and stick to the front of your parcel.
  7. Then take your parcel to your nearest drop-off point.

 

If you experience any problems processing your return order, please email our customer care team at help@motelrocks.com

For more information click on the button below .

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